Credit Insights
Stay on top of your credit with Credit Insights
Learn what it takes to get the most out of your credit score* with Credit Insights. It's simple and free to enroll. Log in to the Dollar Bank Mobile App or Online Banking, select Show my Score and follow the prompts.
Score & Analysis
View your credit score in real-time, use the credit simulator to predict how your credit score could change, calculate your debt-to-income ratio and more!
Alerts
Help keep your credit secure with 24/7 credit monitoring. Set up notifications so that you will be alerted if something important changes on your credit report.
You can also choose to receive monthly credit report updates to stay informed about your credit health.
Financial Wellness
Access educational articles and resources designed to help you better understand personal finance, build healthy financial habits and make informed financial decisions.
Explore everything Credit Insights has to offer
Credit Insights gives you convenient access to your credit score, full credit report and tools to help you better understand and manage your credit.
Key benefits include
- Credit score access: Better understand your credit and gain greater visibility into your overall credit health
- Inquiry protection: Regularly monitor your credit without impacting your credit score
- Credit score simulator: Explore how financial decisions, such as applying for a loan or paying off a credit card, could impact your score
- Credit alerts: Receive instant email notifications about important credit report changes, including new accounts, address changes, delinquencies and hard credit inquiries
- Credit report access: Gain greater visibility into your overall credit profile and receive helpful tips to better understand and manage your credit
Get started with Credit Insights today!
Getting Credit Insights is free and easy. Simply log in to the mobile app or Online Banking, select Show my Score and follow the prompts to take advantage of powerful credit tools whenever, wherever!
Don't have our mobile app? You can download it from the App Store or Google Play.
Not registered for Online and Mobile Banking? Learn more about our online services and sign up today.
Credit Insights FAQs
Yes! It’s also important to note that no credit card information is required to register.
You can enroll in Credit Insights through Dollar Bank Online Banking and/or the Dollar Bank Mobile App.
Online Banking
You will see a tile, Show my Score, next to your accounts dashboard. Click the tile, agree to the Terms & Conditions and submit.
Dollar Bank Mobile App
On the accounts screen, you will be able to scroll to the bottom of your accounts and see a Show my Score tile. Tap the tile, agree to the Terms & Conditions and submit.
Yes. Navigate to the Start A Dispute button at the bottom of the Credit Report page. You can file a dispute directly with TransUnion using this link.
Yes. On the Credit Report page, click Download Report in the top right corner. A PDF version of your full report and Dollar Bank offers will generate. You can choose to print or share your report electronically from there.
Yes. On the Resources tab, select Profile Settings, scroll to the bottom and select Deactivate Credit Sense Account. Once unenrolled, you can choose to reenroll at any time through Online or Mobile Banking.
Yes. You can receive credit alerts, monthly notices, and general messages from Credit Insights.
Yes. In Credit Insights, you can manage your email notifications by navigating to the Resources Tab, selecting Profile Settings and changing your preferences under Email Notifications. You can also change your subscription settings at the bottom of emails you receive.
Yes. If you do not log into Online or Mobile Banking for 120 days, your Credit Insights account will go inactive and you will be unenrolled. You would need to follow the normal enrollment procedures to reenroll and regain access to your profile information.
Credit Insights uses the VantageScore 3.0 scoring model.
Credit Insights pulls credit files from TransUnion.
Yes. Three major credit reporting bureaus—Equifax, Experian and TransUnion—and two scoring models—FICO or VantageScore—determine credit scores. Financial institutions/lenders use different bureaus, as well as scoring models. Over 200 factors of a credit report may be considered when calculating a score and each model may weigh credit factors differently. Hence, no scoring model is completely identical but should directionally be similar.
You can refresh your credit score in Credit Insights every 24 hours. Your profile will automatically be refreshed every 7 days if you haven’t refreshed within that timeframe to ensure you always see up to date information.
No. Checking credit scores on Credit Insights is a “soft inquiry” which does not affect your credit score.
Featured Articles
A Guide to Credit Scores for Beginners
Building Your Credit Score in Your 20s: Do’s and Don’ts
Debit Cards vs. Credit Cards: Key Differences and Benefits
Disclosures
*Credit scores may vary depending on the bureaus reporting and scoring models used. We obtain your credit score from TransUnion and it is calculated based on the VantageScore 3.0 Model.
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