Office Information as of March 20, 2020

For public safety, Dollar Bank has shifted to “Distance Banking” which emphasizes the use of drive-thru, digital, mobile and telephone banking services, limiting lobby traffic. To keep our customers and employees safe, the following adjustments have been made at our branches:
 
  • Drive-thru access remains open. 
  • ATMs and Personal Teller Machines (PTMs) are operating as normal.
  • Customers are encouraged to use Online Banking, our mobile app and telephone banking.
  • Lobby access at all locations is available by appointment only. Please note that you will be asked COVID-19 screening questions consistent with CDC guidelines before your appointment can be confirmed. Click here to schedule an appointment or call your local branch. Priority hours for seniors and at-risk customers are on Wednesdays from 9:00 AM - 11:00 AM. 
For the protection of our customers and employees, we request all customers entering the lobby wear a mask. Please note, this is required in all Pennsylvania offices.  
 

Click here for drive-thru tips that will have you on your way quickly.

Customers are encouraged to utilize Online Banking at www.dollar.bank and the Dollar Bank Mobile App, where you can check balances, transfer funds, deposit checks and make payments anytime from anywhere.

If you are interested in opening a new account, please call your local office.

For the most current list of office hours and information, please select a region below.

Click here to find an ATM.
 

Ohio

Downtown Cleveland 
Cuyahoga County 
Lake County 
Lorain County 
Summit County 
Medina County 
 

Pennsylvania

Downtown Pittsburgh 
East 
North 
South
West
 

Virginia

All Virginia Offices

 
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1-800-242-1616
Dollar Bank representatives are available Monday - Friday from 8:00 AM to 8:00 PM and Saturday from 9:00 AM to 3:00 PM.

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