Protecting company and customer data is imperative for any business owner. To help protect your business, consider taking the following precautions.
 
  • Monitor activity and review your settlement reports.
  • Password protect your point-of-sale device.
  • Protect your customers’ data and properly store cardholder information.
  • Clearly communicate your return, refund and/or cancellation policies to the cardholder at the time of the transaction.

Card Present

  • Examine cards carefully. Make sure they bear a hologram and have not been altered in any way.  
  • Check signature to confirm cardholder identity. If there is no signature on the card, ask the customer to sign it and provide you with proper identification to confirm their identity.
  • Always obtain an authorization. Do not complete any transaction if the authorization request was declined.

Card Not Present

  • Collect as much cardholder information as possible. The cardholder’s name as it appears on the card; the best contact phone number; full credit card number; expiration date; CVV2. CVC2 or CID information; and the billing address (which may be different than the shipping address).

Point-of-Sale Terminals

  • Encrypt data on your point-of-sale terminals
  • Restrict the number of authorized users and Internet access to only those destinations required for point-of-sale functions

Additional Resources

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