Contact
What can we do for you?
Personal Banking
Existing deposit accounts
- Monday – Friday 8:00 AM – 8:00 PM
- Saturday 9:00 AM – 3:00 PM
Debit & credit cards
- Monday – Friday 8:00 AM – 8:00 PM
- Saturday 8:00 AM – 3:00 PM
Online Banking / mobile app assistance
- Monday – Friday 8:00 AM – 8:00 PM
- Saturday 9:00 AM – 3:00 PM
Open a new deposit account
- Monday – Friday 8:00 AM – 8:00 PM
- Saturday 9:00 AM – 3:00 PM
Mortgages & loans
- Monday – Friday 8:30 AM – 5:00 PM
Business & Corporate Banking
Business Online Banking
- Monday – Friday 8:30 AM – 5:00 PM
Business Lending
- Monday – Friday 8:30 AM – 5:00 PM
Corporate Lending
- Monday – Friday 8:30 AM – 5:00 PM
Commercial Real Estate
- Monday – Friday 8:30 AM – 5:00 PM
Additional Resources
TTY / relay services
Dial 711
- We accept calls made through relay services.
customerservice@dollarbank.com
Dollar Bank Insurance Agency
- Monday – Friday 8:00 AM – 4:30 PM
Financial hardship
Media inquiries
Find an office or ATM
We are here to help. Find a Dollar Bank location near you!
Need to report something?
Dollar Bank representatives will never ask for your personal security credentials such as your password, personal identification number (PIN), social security number, or answers to your security questions in an email or text, or during a phone call they initiate.
Call 1-800-242-2265
Write
Card Services, P.O. Box 765
Pittsburgh, PA 15230
Call 1-800-242-2265
Monday – Friday 8:00 AM – 8:00 PM
Saturday 8:00 AM – 3:00 PM
Call 1-800-242-2265
Write
Dollar Bank Servicing Center
P.O. Box 8469
Canton, OH 44711
Dollar Bank has established a specific contact address that must be used for Qualified Written Requests, Error Notifications, Requests for Information and requests to cease or receive (OPT IN / OPT OUT) monthly statements for borrowers who are in bankruptcy or who have been discharged from personal liability in bankruptcy.
For each of these communications please include your name and account number. For Qualified Written Requests, Error Notifications, or Requests for Information, please state a description of the error or the specific information requested. The address for these communications is:
Dollar Bank Servicing Center
P.O. Box 8469
Canton, Ohio 44711
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Note: Please don't include any sensitive personal information (account numbers, etc.) in your message.
