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What can we do for you?

Personal Banking

1-800-242-2265


Existing deposit accounts

  • Monday – Friday 8:00 AM – 8:00 PM
  • Saturday 9:00 AM – 3:00 PM

Debit & credit cards

  • Monday – Friday 8:00 AM – 8:00 PM
  • Saturday 8:00 AM – 3:00 PM

Online Banking / mobile app assistance

  • Monday – Friday 8:00 AM – 8:00 PM
  • Saturday 9:00 AM – 3:00 PM

Open a new deposit account

  • Monday – Friday 8:00 AM – 8:00 PM
  • Saturday 9:00 AM – 3:00 PM

Mortgages & loans

  • Monday – Friday 8:30 AM – 5:00 PM

Business & Corporate Banking

Business Online Banking

1-855-282-3888

  • Monday – Friday 8:30 AM – 5:00 PM

Business Lending

412-261-8130

  • Monday – Friday 8:30 AM – 5:00 PM

Corporate Lending

412-261-8849

  • Monday – Friday 8:30 AM – 5:00 PM

Commercial Real Estate

412-261-8810

  • Monday – Friday 8:30 AM – 5:00 PM

Additional Resources

TTY / relay services

Dial 711

  • We accept calls made through relay services.

Email

customerservice@dollarbank.com


Dollar Bank Insurance Agency

1-866-588-3242

  • Monday – Friday 8:00 AM – 4:30 PM

Financial hardship

Financial hardship assistance


Media inquiries

For members of the media

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Find an office or ATM

We are here to help. Find a Dollar Bank location near you!

Need to report something?

Dollar Bank representatives will never ask for your personal security credentials such as your password, personal identification number (PIN), social security number, or answers to your security questions in an email or text, or during a phone call they initiate.

Call 1-800-242-2265

Write
Card Services, P.O. Box 765
Pittsburgh, PA 15230

Email cardservices@dollarbank.com

Debit Mastercard 1-800-242-2265

Credit card 1-877-732-2296

ATM card 1-800-242-2265

Call 1-800-242-2265

Monday – Friday 8:00 AM – 8:00 PM
Saturday 8:00 AM – 3:00 PM

Call 1-800-242-2265

Write
Dollar Bank Servicing Center
P.O. Box 8469
Canton, OH 44711

Dollar Bank has established a specific contact address that must be used for Qualified Written Requests, Error Notifications, Requests for Information and requests to cease or receive (OPT IN / OPT OUT) monthly statements for borrowers who are in bankruptcy or who have been discharged from personal liability in bankruptcy.

For each of these communications please include your name and account number. For Qualified Written Requests, Error Notifications, or Requests for Information, please state a description of the error or the specific information requested. The address for these communications is:

Dollar Bank Servicing Center
P.O. Box 8469
Canton, Ohio 44711

Switch to us

Everything you need to switch your account to Dollar Bank is right here.