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Accessibility Statement

Dollar Bank is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
 

Conformance status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Dollar Bank is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
 

Feedback

We welcome your feedback. Please let us know if you encounter accessibility barriers on dollar.bank by e-mailing customerservice@dollarbank.com or calling 1-800-242-1616, Monday – Friday from 8:00 AM to 8:00 PM and Saturday from 9:00 AM to 3:00 PM.

We try to respond to feedback within 5 business days.
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